Support · Memoir team
How can we help?
If something is broken, unclear or missing, your message goes directly to the Memoir team.
Write directly.
Include what you were trying to do, what happened instead, and your iPhone and iOS version if you know them. Please do not attach private journal entries, recordings or exported archives.
support@mymemoirs.lifeYour data
Memoir has no account and no server copy of your archive. We cannot view, restore or edit your memories. Use Settings → Backup → Export to keep your own backup.
Before writing
Try closing and reopening Memoir, confirm that iOS is up to date, and check the permission involved in Settings if the issue concerns photographs, microphone, speech recognition, location or notifications.
Privacy
Support email is handled outside the Memoir app. Send only the information needed to describe the problem, and never send passwords or sensitive personal records.